Job Responsibilities:
- Welcome showroom visitors and convert enquiries into sales by understanding customers’ needs, preferences and budgets.
- Develop a thorough knowledge of all vehicle models, specifications, features and benefits, and confidently present comparisons with competing brands.
- Build and maintain strong relationships with new and existing customers, identifying opportunities for repeat business and referrals.
- Guide customers through the vehicle purchasing process, including completing all required sales documentation accurately and efficiently.
- Ensure all sales administration and compliance documentation is completed within established
timelines. - Provide excellent after-sales support by maintaining customer contact, gathering feedback and resolving any issues promptly.
- Maintain an attractive and well-organised showroom and vehicle display area.
- Assist with showroom merchandising, promotional displays and marketing initiatives.
- Collaborate with the sales team to develop and implement strategies that improve sales performance and increase revenue.
- Coordinate the preparation and distribution of brochures, promotional materials and other sales communications.
- Stay informed on market trends, competitor pricing, new products and effective sales techniques.
- Prepare weekly and monthly sales and promotional reports
- Any other duties that are assigned.
Required Skills and Qualifications:
- A high school diploma or equivalent.
- A professional appearance with a friendly, positive and customer-focused attitude.
- Excellent communication, interpersonal and negotiation skills.
- Strong customer service skills with the ability to build lasting client relationships.
- A passion for sales and delivering exceptional customer experiences.
- Intermediate proficiency in Microsoft Excel.
- A willingness to learn and a strong desire for continuous professional development.
- The ability to work independently and as part of a team.
- Bilingual proficiency is considered an asset.
- A Police Certificate of Character issued within the past six months.
Please send your resume and a cover letter detailing your experience and why you’d be a great fit for this role to Human Resources, Tortola Auto Group Ltd., Slaney Point, PO. 437, Tortola, VG1110, British Virgin Islands or email hr@tagbvi.com.
